IT Technical Support And Help Desk - Multinational Organization

Confidential Company 6th Of October, Giza

124
Applicants for
1 open position
11
Viewed
8
In Consideration
11
Not Selected
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential, Attractive Package
Vacancies:
1 open position
About the Job
  • 1st line support for end users.
  • Escalate non solved issues to the higher level(s)
  •  Administrate and maintain the IT HW and SW
  • Apply the IT standards as per the latest approved guidelines.
  • Follow up the security measures and policies
  • Do the maintenance plans as per the agreed schedules
  •  Resolve systems errors and problems as they occur applying the appropriate fixes to these problems 
  • Use , update and add issues logs to the IT knowledgebase
  • Handle IT tickets life cycle via the service desk system
  • Deliver logs, issues analysis , systems reports & KPIs on time
  • Maintain the IT CMDB
  • Act for systems probes raised issues once triggered
  •  Install, configure and upgrade operating systems and software, using the standard business and administrative packages; may modify specific applications for use in operational departments
Similar Jobs
IT Help Desk Team leader - Multinational.. New
Confidential Company - Giza
IT Help Desk Specialist
Shamy Stores - Alexandria
System Administrator - (IT Help Desk)
Confidential Company - Cairo
IT Help Desk
Flairstech - Cairo
IT Technical Support Specialist
Confidential Company - Cairo
See other new jobs >>