Sales Account Manager
Mokattam, Cairo
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Manage a portfolio of corporate and SME accounts to ensure long-term success and client retention.
- Build and maintain strong, trust-based relationships with new and existing clients.
- Act as the main point of contact, responding promptly to inquiries, resolving issues, and ensuring client satisfaction.
- Identify client needs through meetings and consultations, and recommend tailored IT solutions accordingly.
- Drive revenue growth by identifying upselling, cross-selling, and new business opportunities.
- Conduct market and industry research to identify trends, client challenges, and new sales opportunities.
- Negotiate pricing, contracts, and renewals to align with company goals while maintaining client value.
- Track and report on key account metrics, pipeline development, sales forecasts, and performance targets.
- Ensure achievement and overperformance of assigned sales quotas and KPIs.
- Use CRM systems to manage deals, document client interactions, and coordinate across departments.
- Provide client feedback to influence product development and service enhancements.
- Prepare and deliver periodic business reviews and presentations highlighting results, insights, and growth areas.
Job Requirements
- Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field.
- 1 – 3 years’ experience in sales, account management, or telesales .
- Proven ability to manage the full B2B sales cycle and deliver an outstanding customer experience.
- Strong communication, presentation, and persuasion skills—fluent in written and spoken English & Arabic.
- Confident negotiator for pricing, contracts, and renewals.
- Solid business acumen with a proactive, problem-solving mindset.
- Proficient with Microsoft office , CRM/ERP platforms
- Comfortable tracking sales KPIs, forecasting revenue, and analyzing customer and market data.
- Ability to identify account-growth opportunities through upselling, cross-selling, and new-business prospecting.
- Highly organized, able to prioritize, multitask, and meet tight deadlines under pressure.
- Collaborative team player who works effectively with cross-functional stakeholders (technical, marketing, finance, etc.).
- Adaptable, innovative, and eager to learn new technologies and industry trends.
