Chief Operating Officer (Tourism...
Giza, Egypt
Chief Operating Officer (Tourism)
Giza, EgyptPosted 4 hours ago6Applicants for1 open position
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Job Description
- Develop and implement the operational strategy in collaboration with senior management.
- Manage and enhance the performance of operational departments (such as electronic booking, customer service, sales, and technical support).
- Optimize operational processes to ensure maximum efficiency and cost reduction.
- Establish Key Performance Indicators (KPIs) to measure and improve the performance of operational teams. Oversee the implementation of digital and technological solutions to improve service quality and effectiveness.
- Foster an organizational culture focused on performance and operational excellence.
- Manage partnerships with tourism service providers (hotels, airlines, booking platforms).
- Monitor and analyze operational and financial reports to make informed decisions that drive growth. Participate in defining and achieving financial and operational targets in collaboration with the CFO and CEO.
- Manage operational risks and develop contingency plans to ensure business continuity.
Job Requirements
- Bachelor’s degree in Business Administration, Tourism, or a related field (MBA preferred).
- Minimum of 10 years of leadership experience in the tourism, technology, or electronic booking sector, with 3-5 years in a COO or similar executive role.
- Deep knowledge of electronic booking technologies and digital travel platforms.
- Strong leadership, strategic management, and analytical thinking skills.
- Proven experience in managing cross-functional teams and achieving objectives in a dynamic work environment.
- Excellent communication skills in both Arabic and English.
