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Junior Help Desk IT Specialist

Aga Khan Cultural servic...
Darrasa, Cairo
Aga Khan Cultural services- Egypt (AKCS-E) logo

Junior Help Desk IT Specialist

Darrasa, CairoPosted 19 days ago
425Applicants for1 open position
  • 7Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Install, configure, and maintain software and hardware components of computer and network systems.
  • Troubleshoot system and network problems, diagnose, and solve hardware or software issues.
  • Repair and replace damaged computer and network components.
  • Set up new users' accounts and profiles.
  • Support employees whenever they encounter challenges with computers and network devices.
  • Maintain and update technical documentation on a regular basis.
  • Test new hardware and software before full-scale installation.
  • Do other related job tasks as required.

Job Requirements

Qualification:

  • Bachelor’s degree in Computer Science/Computer Engineering or relevant.
  • Strong adequate experience in a relevant industry or field.

Experience:

  • From 0 to 2 years of experience as IT help desk.
  • Full technical ability and proficiency with the relevant software and hardware.
  • High standards of ethics and confidentiality to handle sensitive information.
  • Ability to integrate well into teams & work towards achieving team results.
  • Ability to communicate and interact within departments to achieve the desired results.
  • Shows continuous improvement by taking initiative and accepting responsibilities.

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