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Social Media Moderator

CATCH - Nasr City, Cairo

Social Media Moderator

CATCH - Nasr City, CairoPosted 6 days ago
129Applicants for2 open positions
  • 16Viewed
  • 2In Consideration
  • 3Not Selected

Job Details

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Job Description

  • Respond to customer inquiries, comments, and reviews on time, making sure to adhere to the Brand and Audience Strategies.
  • Monitor, start and participate in online conversations.
  • Report the general sentiment, insights, keywords, and results from such online conversations.
  • Regular Page clean-up from the off-target audience, noting the surges and differences and reporting them.
  • Update the Audience Strategy within the agreed-upon time-frame frequency.
  • Responsible for delivering and implementing agreed-upon Social Media Strategies on the different social media platforms.
  • Define milestones, determine metrics and actions to reach the agreed-upon Community Strategy goals, objectives, and targets.
  • View and analyze Page or Group Insights, and report data quantitatively and qualitatively.
  • Write or suggest engaging posts that inform, inspire, and entertain the audience, including captions, articles, and blog posts.
  • Create, delete, and schedule posts on Pages or Groups.
  • Keep up with trends in and out of Social Media and develop creative ways to include them in the content.
  • Research new and innovative ways to enhance the performance of the Community Management team.

Job Requirements

  • Excellent oral and written communication skills, both in English and Arabic.
  • Good organization, adaptability, and time management skills.
  • Knowledge about the ins-and-outs of Social Media.
  • Good command of Social Media content management and reporting tools.
  • Apparel sales experience preferred

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