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Job Description
- Assure the timely completion of the project's tasks, the accuracy of its recording, and the accuracy of its archiving in a way that enables the conduct of all analyses.
- Information analysis to support management decisions and foster continuous improvement.
- Analyze business processes and notify management of any gaps or bottlenecks.
- Control and monitor business processes and associated costs.
- Establish controls and measurements for processes and projects.
- Create business scoreboards and quarterly Key Performance Indicator (KPI) reports.
- Analyze results of quarterly and annual KPIs and recommend corrective actions if needed.
- Manage the ISO 9001 certification project in conjunction with the consulting or certification bodies.
- Conduct internal audit on all policies, processes and flowcharts.
- Ensure that all processes have a proper, updated workflow, and that its authorization and steps are followed.
- Report on the compliance with the authority matrix and suggest needed changes.
- Prepare business review reports.
- Follow-up the achievement of departments’ plans.
- Measure the approved objectives on quarterly basis.
- Assist managers and section heads in establishing and monitoring KPIs.
Job Requirements
- Bachelor's degree in any relevant filed is a must.
- 5-7 years of business experience.
- Obtaining an internal auditor certificate ISO 9001.
- Proficiency in VISIO software.
- Hands-on experience in implementing ISO 9001.
- Accuracy, punctuality, attention to details, leadership, organizing, and planning.
- Business acumen.