Senior Quality Assurance

Job Summary

We are seeking a highly experienced and dedicated Quality Assurance to join our dynamic team. This role is essential for ensuring that our products consistently meet and exceed both internal standards and customer expectations. The ideal candidate will have a strong background in quality assurance, particularly within the furniture manufacturing industry.

Key Responsibilities

• Develop, implement, and maintain Quality Management Systems (QMS) aligned with industry best practices and company objectives.
• Lead, mentor, and supervise a team of QA professionals, promoting a culture of continuous improvement and accountability.
• Establish and enforce quality control procedures and standards across the product lifecycle—from raw materials to final shipment.
• Conduct regular internal audits, identify areas for improvement, and implement Corrective and Preventive Actions (CAPA).
• Collaborate with R&D, Production, and Supply Chain teams to ensure quality is embedded in product design and manufacturing processes.
• Oversee inspection and testing of incoming materials, in-process components, and finished goods to ensure compliance with specifications.
• Analyze quality metrics, identify trends, and prepare data-driven reports for senior management.
• Manage customer feedback and complaints, ensuring thorough investigation and timely resolution.
• Keep up to date with industry trends, new technologies, and evolving quality standards in the furniture manufacturing sector.
• Participate in supplier qualification and evaluation to ensure raw materials and components meet quality standards.