Customer Service/Moderator

We’re looking for a passionate Customer Service Representative located in Zamalek. If you love helping customers and thrive in a fast-paced environment

Key Responsibilities:

• Assist customers with inquiries and complaints.
• Serve as the liaison between customers and our internal departments.
• Process requests, quotations, orders, and modifications efficiently.
• Maintain records of customer interactions.
• Ensure exceptional after-sales service.

Qualifications:

• Strong communication skills in English.
• Experience in customer support preferred.
• Ability to stay calm under pressure.
• Team player with excellent follow-up skills.