Fintech B2C Sales Account Manager

Experience Required: 

A minimum of 3 years in sales, specifically within Banks or FinTech services. 

Key Responsibilities: 

Strategic Communications: Devise and implement strategies to attract, engage, and retain C-Pay's end-users – the parents. 

Marketing Execution: Support the planning and Lead the implementation of comprehensive online and offline marketing initiatives to boost C-Pay’s presence. 

Sales Leadership: Drive sales efforts with existing school customers, focusing on reaching the end-users to increase acquisition, engagement, and retention. 

Data-Driven Strategies: Employ analytics to create and enact innovative sales tactics that boost parent interaction and commitment to C-Pay. 

Content Development: Oversee the creation of compelling content for different social media channels and traditional print media. 

Partner Relations: Serve as the key liaison for Payment Service Providers and FinTech partners, managing all aspects from follow-up to closing deals and coordinating marketing efforts. 

Stakeholder Meetings: Participate in both virtual and in-person meetings with educational institutions and parents to reinforce relationships and promote C-Pay’s benefits. 

Team Collaboration: Collaborate with internal teams to ensure cross-functional support and alignment with C-Pay’s objectives. 

Campaign Management: With full-alignment with the Marketing administer, evaluate, and optimize C-Pay campaigns targeted at our end-users. 

Event Coordination: Organize and execute Schools’ events aimed at engaging and educating parents about C-Pay, both online and offline. 

Soft Skills: 

Sales Expertise: Strong B2C sales background with a track record of meeting and exceeding targets. 

Effective Communication: Superior communication abilities, with proficiency in conveying complex information clearly and persuasively. 

Negotiation Skills: Expertise in negotiation, with a knack for securing advantageous agreements. 

Self-Motivation: High degree of self-motivation, with the initiative to drive results independently. 

Analytical Thinking: Ability to think critically and solve problems effectively. 

Time Management: Exceptional organizational and prioritization skills. 

Business Insight: Acute business acumen with an understanding of market trends and customer needs. 

Project Management: Skillful at managing diverse projects, with an emphasis on timely and successful execution. 

Language Proficiency: 

Arabic: Native 

English: Very Good 

Suggested KPIs: 

Sales Revenue: Total sales revenue generated monthly/quarterly/annually. 

Customer Acquisition Rate: Number of new customers acquired within a given time frame. 

Sales Conversion Rate: Percentage of leads converted to customers. 

Partnership Acquisition: Number of new partnerships with PSPs and FinTech entities established. 

Partnership Performance: Revenue or profit generated from new partnerships. 

Market Penetration: Growth in the number of users or market share within specified markets. 

Customer Retention Rate: Percentage of repeat customers or renewals. 

Contract Closure Rate: Number of contracts closed versus number of proposals sent. 

Content Engagement: Metrics on engagement with content developed for different social media and print (likes, shares, comments). 

Event Lead Generation: Number of leads or sales opportunities generated from Schools’ event participation. 

Product Onboarding Efficiency: Time and resources required to onboard new CPay services. 

Customer Support Satisfaction: Customer satisfaction ratings from support queries 

Marketing Collaboration Efficiency: Success of campaigns or initiatives executed in collaboration with marketing team. 

Product Development Feedback Loop: Effectiveness of feedback provided to the technical team for product enhancements based on market needs.