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Job Description
Duration: Long-term Contract
Full-time: 7 hours daily (including 1-hour daily break), 6 days; (timing semi-flexible based on operational needs)
Location: Remote (must be based in Egypt)
Key Responsibilities:
- Manage timetables, class schedules, exams, and bookings for online courses (Arabic Language, Quran etc)
- Monitor student attendance, punctuality, and withdrawals.
- Liaise with teachers and students regarding level placements and timetable updates.
- Oversee staff work hours and assist with salary calculations.
- Provide technical support and help manage online platforms (Microsoft Teams, Zoom).
- Support students with enrolment, onboarding, and general queries.
- Ensure teachers complete attendance, grading, and feedback on time.
- Assist with onboarding teachers and resolving their technical issues.
- Collaborate on academic content development and social media outreach.
- Provide occasional support to other departments and help cover absent staff if required.
Additional Notes:
The role may involve supporting in-person programme administration remotely and other duties as needed to meet operational requirements.
Job Requirements
Essential requirements
- Educated to degree level or holding equivalent professional qualifications
- Experience of working efficiently in an administrative environment
- Experience in providing good customer service
- Experience using software confidently, such as Microsoft Office, Google Suite and Microsoft Teams
- High standard of verbal and written communication in English and Fusha Arabic
- Experience dealing with foreigners
- Excellent communication skills in Arabic and English - communicating important information promptly, clearly and thoughtfully to management and students.
- Working with integrity and treating the organisation’s projects as their own, with an eye for being cost-efficient without compromising on quality as much as possible. Working in the interests of the organisation.
- Committed to Islamic values and etiquette and can naturally reflect these in their role
Highly desirable
- Experience working in the context of an educational centre
- Arabic language/Quran teaching experience
- Knowledge of more than two languages
Who This Role Suits
You will enjoy this role if you:
- Are warm, approachable, and adaptable and enjoy working directly with clients and supporting them.
- Are a highly organised, self-motivated individual who enjoys variety in their work, takes pride in their contribution and works to high standards, and is quick to adapt to new tasks.
- Are passionate about Arabic and Quran education and supporting non-native students from around the world on their learning journey.
- Enjoy the administrative and operational side of an educational establishment, and find meaning in creating smooth systems and support for others.
- Are looking for a long-term remote position which is impactful and rewarding with a mission-driven team
- Are technically skilled and are solution-oriented, proactive, and eager to learn and grow
- Appreciate the chance to get involved in different departments and projects beyond your core role, keeping your work varied, engaging, and full of learning opportunities.
- Find satisfaction in both detailed behind-the-scenes tasks and in supporting students and staff directly.
This is an opportunity to make a meaningful contribution to a growing educational initiative grounded in Islamic values.
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