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Key Account Manager

Paymint
Cairo, Egypt
Posted 3 months ago
89Applicants for2 open positions
  • 84Viewed
  • 5In Consideration
  • 1Not Selected
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Job Details

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Job Description

Responsibilities: 

Client Relationship Management: 

Cultivate and maintain strong relationships with assigned key clients. 

Act as the main point of contact, understanding their business goals and challenges. 

Account Growth: 

Identify and pursue upsell and cross-sell opportunities within existing accounts. 

Collaborate with internal teams to deliver customized solutions aligned with clients' needs. 

Client Support: 

Provide responsive and effective support, addressing client inquiries and concerns promptly. 

Work closely with internal teams to resolve issues and ensure client satisfaction. 

Product Knowledge: 

Stay updated on the latest fintech products, features, and industry trends. 

Educate clients on new offerings and functionalities that align with their objectives. 

Performance Analysis: 

Monitor key account metrics, analyzing performance and identifying areas for improvement. 

Provide regular reports and insights to clients and internal stakeholders. 

Renewals and Contracts: 

Ensure timely renewals of contracts and agreements. 

Negotiate terms and conditions to maximize value for both the client and the company. 

Job Requirements

 

  • Bachelor's degree in Business, Finance, or a related field. 
  • Minimum of 2 years of experience in a Key Account Management role within the fintech industry. 
  • In-depth knowledge of financial products, services, and industry regulations. 
  • Excellent communication and interpersonal skills. 
  • Proven ability to manage multiple client relationships and projects simultaneously. 
  • Analytical mindset with proficiency in data analysis tools. 

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