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Senior Officer, Employee Experie...

Mashreq Corporate & Inve...
Dubai, United Arab Emirates

Senior Officer, Employee Experience - UAE.PICG - Employee Experience.People & Intellectual Capital Group

Dubai, United Arab Emiratesposted 31 minutes ago
1 open position
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Job Description

General Pension and Social Security Authority

Managing the entire Pension process for UAE and GCC nationals.
Preparing the registration / exit documents for UAE and GCC nationals.
Liaising with the respective Pension authorities for regular updates and changes in Pension laws/contributions.
Maintain historical records by creating a filing and retrieval system, keeping past and current records, and ensure all employee related documents and records are in line with the local regulations.
MOHRE
Ministry of Human Resources and Emiratization
Handling Labor Card issuance, renewal, and cancelation for UAE and GCC nationals.
Updating Fusion with Labor card details - new, renewal and cancelation.
Scanning and updating of Labor card/contracts, and cancelation details in EDMS.
Reconciliation of Labor Cards and Pension.
Issuing Arabic Letter and NOCs
Resolve employees queries related to pension, labour cards, visa, military service, etc.
Reporting job-related data, and ad-hoc reports for PICG management
Provide counseling on PICG policies and procedures.
Participate in improvement initiatives within the PICG team.
Support with the orientation of the new joiners.


Military and Nafis
Handling Military and NAFIS tracking including follow up with the authorities for updates/status of Refunds.
Maintaining an updated list of all Employees in Military Services.
Maintaining a list of all Employees eligible for NAFIS Scheme.


Offboarding
Manage the off-boarding process and provide all the necessary information and support
Facilitating a smooth transition and maintain a positive relationship for potential future engagement
Cancel the labour card and insurance
Service productivity
Handling employees inquires and respond to them in timely manner.
Support in solving employee’s issues and provide them with guidance.
Work closely with other PICG unit to educate and provide guidance
Proficiency in managing Oracle, Fusion, EDMS and related PICG applications government applications
Thorough knowledge of all HR policies and procedures.
Strong communication and interpersonal skills - ability to interact and coordinate with staff across all levels.
University Graduate with 2years experience in HR / administration role.

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