Project Manager (Thakel Platform...
Qureos -
Riyadh, Saudi ArabiaJob Details
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Job Description
Key Responsibilities
Oversee the full launch and daily operations of the digital platform.
Build core processes (registration, orders, driver acceptance, shipment tracking, invoicing).
Coordinate with tech teams to ensure platform alignment with daily operational requirements.
Develop a driver database with shipment and vehicle classifications.
Monitor daily operational performance and improve driver-client matching efficiency.
Develop operational policies (insurance, collection, safety, support, evaluation).
Engage with logistics partners and governmental entities when needed.
Prepare regular performance reports covering order completion rate, response time, and customer satisfaction.
Skills
Ability to handle fieldwork and executive tasks simultaneously.
Strong decision-making and on-ground data analysis skills.
Leadership skills in building and managing organized teams for drivers, customers, and operations.
Proficiency in tools such as Excel, Notion, Trello, Google Workspace.
Oversee the full launch and daily operations of the digital platform.
Build core processes (registration, orders, driver acceptance, shipment tracking, invoicing).
Coordinate with tech teams to ensure platform alignment with daily operational requirements.
Develop a driver database with shipment and vehicle classifications.
Monitor daily operational performance and improve driver-client matching efficiency.
Develop operational policies (insurance, collection, safety, support, evaluation).
Engage with logistics partners and governmental entities when needed.
Prepare regular performance reports covering order completion rate, response time, and customer satisfaction.
Skills
Ability to handle fieldwork and executive tasks simultaneously.
Strong decision-making and on-ground data analysis skills.
Leadership skills in building and managing organized teams for drivers, customers, and operations.
Proficiency in tools such as Excel, Notion, Trello, Google Workspace.
Job Requirements
Job Requirements
Minimum of 3 years’ experience in managing operational or digital service projects.
Solid understanding of the land transportation sector (direct or indirect experience is a plus).
Ability to manage multiple teams (Operations, Support, Tech, Driver Relations, Customer Relations).
Capability to build and document processes from scratch.
Strong communication skills with all parties involved: drivers, clients, and partners.
Good knowledge of project management tools and shipment tracking technologies.
Experience in fast-growing environments or startups.
Qualifications
Education: Bachelor’s degree in Business Administration, Logistics, or a related field.
Experience: Hands-on operational experience in brokerage, delivery, or transportation projects.
Preference for candidates familiar with the Saudi or GCC land transportation market.
Minimum of 3 years’ experience in managing operational or digital service projects.
Solid understanding of the land transportation sector (direct or indirect experience is a plus).
Ability to manage multiple teams (Operations, Support, Tech, Driver Relations, Customer Relations).
Capability to build and document processes from scratch.
Strong communication skills with all parties involved: drivers, clients, and partners.
Good knowledge of project management tools and shipment tracking technologies.
Experience in fast-growing environments or startups.
Qualifications
Education: Bachelor’s degree in Business Administration, Logistics, or a related field.
Experience: Hands-on operational experience in brokerage, delivery, or transportation projects.
Preference for candidates familiar with the Saudi or GCC land transportation market.
