L2 Security Operations Engineer
Cairo, Egypt
L2 Security Operations Engineer
Cairo, EgyptPosted 1 month ago18People have clicked1 open position
Job Details
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Job Description
- Team Mission:
- The RUN team is responsible for maintaining the operational and security conditions (MCO/MCS) of cybersecurity solutions deployed across more than 220 industrial sites globally for our Customer . Our mission is to ensure continuous, reliable, and secure service delivery aligned with defined SLAs.
- Interlock:
- Daily collaboration with Level 3 engineers and the team manager.
- Interface with L1 support, deployment teams, and cyber operations (France).
- Coordination with the Customer incident and change management stakeholders.
- Roles and Responsibilities:
- Monitor IT and security systems to ensure optimal performance and uptime.
- Analyze and resolve incidents escalated from Level 1 with moderate complexity.
- Execute changes on managed technologies (as part of change management).
- Update technical documentation and operational procedures.
- Participate in preventive maintenance and system updates.
- Collaborate with N3 Engineers on complex investigations and remediation actions.
- Communicate effectively with internal and customer teams in both English and French (B2 level).
- Coverage:
- 8am-7pm 5 days a week on French and Belgian working days
- Standby arrangement for major events (GOLD level services only)
Job Requirements
- About you:
- Required Qualifications:
- Education: Bachelor’s degree in Computer Science, Information Security, or related field.
- Experience: 2+ years in IT/security operations or system administration.
- Certifications/Skills (at least some of the following):
- Trellix ePO (AV)
- Microsoft Defender / WSUS / Print Services (MCSA 70-411 or equivalent) > Windows Server
- Wallix (Remote Access Manager and Bastion)
- Cybereason (EDR)
- Zscaler (SDWAN Branch Connector)
- Infoblox (NTP)Languages:
- French: Minimum B2 level (spoken) – required
- English: Strong written and spoken skills required – equivalent to B2 or higher
