Technical Support Engineer (Home...
Cairo, Egypt
Technical Support Engineer (Home Appliances)
Cairo, EgyptPosted 21 days ago33Applicants for1 open position
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- 0In Consideration
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Job Details
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Job Description
- Provide training to all SVC Network & Call Center.
- Monitor Repeated Repair orders.
- Monitor product & part quality.
- Quality report to R&D for product failures.
- Validating closed orders with excess use of S/P and repeated due to technical skills.
- Material preparation for all products to be used in training purpose for technicians.
- Material preparation for FAQ & troubleshooting for call center with customers.
Job Requirements
- Bachelor's Degree in Engineering.
- 2:5 years of experience in Home Appliances Industry.
- Excellent organizational and communication skills.
- Ability to work effectively in a cross-functional team environment.
- Good presentation skills.
- Proficiency in Microsoft Excel & PowerPoint.
- Good in English
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