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Customer Relation Management Spe...

Memaar Alashraaf
Obour City, Cairo
Memaar Alashraaf logo

Customer Relation Management Specialist

Obour City, CairoPosted 11 days ago
23Applicants for1 open position
  • 10Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

The role involves supporting the CRM Manager in planning and executing CRM activities while managing data segmentation across departments. Key responsibilities include:

- Aftersales Support: Handle customer inquiries and requests (e.g., modifications, site visits, project updates, payment arrangements, contract issues, rescheduling, terminations).


- CRM System Management: Update customer feedback and report technical issues.


- Client Meetings: Facilitate and follow up on meetings with relevant departments (Finance, Legal, Engineering, Sales).


- Customer Communication: Engage with customers during events, deliveries, announcements, and offers.


- Event & Exhibition Support: Represent the company at events and exhibitions, managing sales rotations and customer distributions.


- Handover Experience: Oversee and facilitate the property handover process.

Job Requirements

1. University degree –Bachelor’s degree in business administration, or any relevant field or information technology.

2. (1\ 3) years of experience in CRM.

3. Previous CRM experience with real-estate field is a MUST

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