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Job Description
- Coordinate and process sales orders, ensuring accuracy and timely entry into the system.
- Serve as a liaison between the sales team, clients, and internal departments to facilitate smooth order fulfillment.
- Prepare and maintain sales documentation, reports, and records for management review.
- Assist in tracking order status, delivery schedules, and resolving any discrepancies or issues.
- Respond promptly to customer inquiries and provide support regarding product availability, pricing, and delivery timelines.
- Support the sales team with administrative tasks, including preparing quotations and proposals.
- Monitor inventory levels and collaborate with logistics to ensure timely dispatch of goods.
- Maintain up-to-date knowledge of products, services, and company policies to provide accurate information to clients.
- Assist in the preparation of sales presentations and materials as required.
- Contribute to process improvements to enhance operational efficiency within the back office sales function.
Job Requirements
- 0 to 1 year of experience in a sales coordination, sales support, or administrative role.
- Excellent organizational and multitasking abilities to manage multiple priorities effectively.
- Strong communication skills, both written and verbal, for interacting with clients and internal teams.
- Attention to detail and accuracy in processing orders and maintaining records.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with sales management software.
- Ability to work independently and collaboratively in a fast-paced office environment.
- Customer-focused mindset with a proactive approach to problem-solving.
- Strong time management skills and the ability to meet deadlines.
- Professional demeanor and a positive attitude.
- Willingness to learn and adapt to new processes and technologies.
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