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Job Description
- Welcome the new students and fully answer their questions
- Run the assigned classes and help the students.
- Answer phone calls and keep records
- Informing students of the course start dates and weekly updates
- Answer student questions regarding events and courses prices and content
- Respond to clients’ complaints in a timely and professional manner.
- report the tasks and feedback to his direct manager daily
- very good selling skills with clients and persuasion skills
Job Requirements
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management is a plus