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Job Description
- Greet and welcome guests with a warm and professional attitude, as soon as they arrive at the office.
- Direct visitors to the appropriate person and office.
- Answer, screen and forward incoming phone calls.
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
- Provide basic and accurate information in-person and via phone/email.
- Receive, sort and distribute daily mail/deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
- Order front office supplies and keep inventory of stock.
- Update calendars and schedule meetings.
Job Requirements
- Bachelor’s degree in Administration, or a related field.
- Previous experience in a receptionist or customer service role.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and work in a fast-paced environment.
- Professional appearance and demeanor.
- Customer services attitude.
- Ability to be resourceful and proactive when issues arise.
