Job Details
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Job Description
Responsibilities:
- Create and process invoices with accuracy and timeliness.
- Manage and process payroll, ensuring all calculations and distributions are correct.
- Handle inbound and outbound calls professionally, addressing customer inquiries and issues.
- Direct phone calls to the appropriate departments or personnel.
- Manage and respond to email communications efficiently, ensuring timely follow-up and resolution.
Job Requirements
Qualifications:
- Proven experience in customer service, demonstrating exceptional communication and problem-solving skills.
- Experience in payroll management, including creating and processing payroll accurately and efficiently.
- Skilled in invoicing, with a track record of creating and managing invoices.
- Professional fluency in English, both written and verbal.
- Capable of working with minimal supervision, showing initiative and self-direction.
Skills:
- Proficient in Excel with a strong ability to manage data and perform complex functions.
- Tech-savvy with proficiency in various software and systems
- Strong critical thinking skills to analyze situations and make informed decisions.
- Highly adaptable and able to thrive in dynamic work settings.
- Ability to handle pressure and work effectively in fast-paced environments.
