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Telesales Executive / Indoor Sales(E-Commerce and logistics industry)

SMSA EXPRESS
Mohandessin, Giza
Posted 3 months ago
81Applicants for2 open positions
  • 72Viewed
  • 20In Consideration
  • 59Not Selected
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Job Details

Experience Needed:
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Job Description

  • Call new customers and Follow up with client regarding the supply, maintenance and solve any issues.
  • Achieve Monthly/Yearly revenue target
  • Acquire new accounts as per requirement
  • Required Calls new & existing customers.
  • Manage relationships with allocated small business customers via outbound phone calls and email communication
  • Submit related report within the time frame
  • Conduct an agreed number of outbound phone calls per month to ensure regular customer contact
  • Retain SMSA share of wallet growth with existing customers in their portfolio
  • Identify Customer revival opportunities within portfolio from the monthly down-trader report
  • Handle inquiries from transaction and on-demand customers
  • Supports Sales campaign by contacting targeted customers
  • Qualify new customers and close opportunities in customer segment.
  • Gathering information for potential clients.
  • Follow up with client regarding the supply maintenance and solve any issues.
  • Coordinate with field sales high revenue customer.
  • Preparing report (FTF Daily report, Risk and lost customer monthly).
  • Handling and filed RFR from client.
  • Visiting the client if needed.
  • Given the customer discount as per policy and procedure of SMSA
  • Maintain customers data,
  • Managed discounts accordingly.
  • Increase sales revenue and expand client database within the handled industry,
  • Develops and implement an approach to secure competitors sales customers to the requirements of the Sales function.
  • Coordinate to solve any issues relating to payments/approval per company policy/procedures.

Job Requirements

  • 2-3 years experience in Sales, Marketing or retail.
  • Experience background in Courier, E-Commerce and logistics industry is Advantage.
  • V. Good Communication, negotiation and time management skills.
  • V. Good user of MS office.

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