Telesales Agent
Heliopolis, Cairo
Telesales Agent
Heliopolis, Cairoposted 4 hours ago1 open position
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Job Description
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Go the “extra mile” to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.
Job Requirements
- 2-5 years of proven experience in telesales, inside sales, or a similar customer-facing sales role.
- Excellent verbal communication and persuasive selling skills.
- Strong ability to build rapport and maintain long-term client relationships.
- Demonstrated track record of meeting or exceeding sales targets.
- Proficiency in using CRM software and Microsoft Office applications.
- Ability to work effectively in a fast-paced, office-based environment.
- Strong organizational and time management skills.
- High level of professionalism, integrity, and customer focus.
- Adaptability to changing market conditions and product offerings.
- Fluency in both Arabic and English is highly desirable.
