Job Details
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Job Description
- Achieving / Exceeding the territory’s agreed revenue results.
- Closing deals for both prospects and existing customers through presentations, contracts negotiations, promoting and explaining services features and benefits and solving obstacles raising through contracts negotiations
- Analyzing revenue and shipments results and take corrective actions to drive quality revenue.
- Increase sales revenue and expand client base within the territory through acquiring new business, developing and retaining existing customers.
- Meet reporting timelines including weekly, monthly and one-off reports for the territory.
- Ensure the territory have sufficient prospects to support achieving the revenue targets and territory KPIs.
- Prepare and submit weekly report to Regional Sales Manager and attend daily debrief to discuss journey plan, planned activities & update him on daily business matters.
- Manage customer’s issues and inquiries, coordinate with other departments, and ensure timely response is provided, high customer satisfaction level is achieved, and existing customers are retained.
- Monitor market and competition activities, report to RSM/NSM changes in the market and execute agreed actions.
- Promote SMSA existing and new services and give necessary support to management in launching services, executing marketing campaigns and surveys.
- Give necessary support to credit control to achieve collection targets, solving customer payments issues while taking necessary actions in suspending and reactivating credit facility when needed.
- Give the support in customers special / one off project requirements, coordinate with stakeholders and monitor project until successful implementation is achieved.
- Promote and implement automated tools to customers to achieve customer satisfaction and effective shipments transactions.
- Maintain required documentation on all active, non-active, and prospective clients.
- Develop sales presentations, create sales agreements and coordinate pricing with finance
- Daily coordination with Operations department for any customer issues.
- Maintain customer data including contract, correspondence, customer business activities, shipping profile and special requirements
- Performs other assignments as required.
- Acquire new accounts as required.
- Achieve conversion rate.
- Customer (New & Existing) visits on time reports submission
Job Requirements
- Bachelor's Degree in their respective fields of specialization.
- 2: 4 years’ experience in Sales, Marketing or Retail.
- Must have a Car.
- Experience in the shipping industry is a must (1 Year at least).
- Good user of MS-Office.
- Good - Very Good comminate in English.
- Customers complain handling.
- Communication and Negotiation skills.
- Time Management Skills.
