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Hotel Operation Manager

Impomed Egypt - Downtown, Cairo
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Hotel Operation Manager

Impomed Egypt - Downtown, CairoPosted 2 months ago
308Applicants for2 open positions
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  • 0In Consideration
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Job Details

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Job Description

  • The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. He / She should be an ambassador for the brand and your hotel.
  • Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. Work Very closely with the hotel owners and other stakeholders.
  • Responsible for managing the Hotels management team (HOD's) and overall hotel targets to deliver an excellent Guest experience.
  • A General Manager would also be required to manage profitability and guest satisfaction measures.
  • Performance Management, Staffing, Management Proficiency, Coordination, Coaching, Developing Standards, Financial Planning and Strategy, Process Improvement, Decision Making, Strategic Planning, Quality Management
  • Increases management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
  • Develops a strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
  • Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections.
  • Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; coordinating actions with corporate staff.
  • Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
  • Maintains quality service by establishing and enforcing organization standards.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.

Job Requirements

  • Mastery in delegating multiple tasks
  • Guest-oriented and service-minded
  • Ability to manage personnel and meet financial targets
  • 7+ years of experience
  • Proven experience in cleaning tasks for large organizations
  • High interpersonal and strong communication skills.
  • Qualifications: University Degree
  • Hard worker and able to work under pressure.
  • Requirements: Work experience in housekeeping field
  • Basic computer and English skills.
  • Interpersonal, Organizational and Communication Skills.

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JobsHospitality/Hotels/Food ServicesHotel Operation Manager