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Account Manager (Digital Marketi...

Mohandessin, Giza

Account Manager (Digital Marketing)

Mohandessin, Giza
Posted 2 months ago
45Applicants for1 open position
  • 32Viewed
  • 16In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Manages a portfolio of accounts to achieve long-term success. 
  • Develop operational project planning with internal partner groups and identify critical project milestones
  • Develops positive relationships with clients.
  • Plans and manages meetings effectively in accordance with best practices.
  • Manage full project lifecycle (planning, requirements, scope, schedule, resources, risks, testing, quality, deploy, measurement, changes).
  • Acts as the point of contact and handles customers’ individual needs. 
  • Resolves conflicts and provides solutions to customers in a timely manner. 
  • Suggests actions to improve and Identifies opportunities to grow business with existing clients.
  • Makes sure clients receive requested services in a timely fashion.
  • Coordinate with staff members working on the same account to ensure consistent service
  • Services multiple clients concurrently, often meeting deadlines.
  • Communicates with clients to ensure that all of their needs are understood and addressed.
  • Builds strong client relationships to maintain old business and acquire new customers. 
  • Collaborates with various internal departments to ensure that they fulfill all customer requests. 
  • Resolves complaints and keeping track of all processes that pertain to the client's desires.
  • Acts as the client's representative in the company to ensure that their demands are met with a focus on improving the customer experience. 

Job Requirements

  • Bachelor’s degree in business administration or a related field. 
  • Previous work experience as an Account Manager or relevant role in digital marketing / Advertising agency. 
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail. 
  • Strong verbal and written communication skills.
  • Excellent time and project management skills. 
  • Excellent listening, negotiation and presentation abilities

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