Key Responsibilities:

• Provide technical support and troubleshooting for all products supplied by Safety Point.
• Conduct inspections, maintenance, and repairs on firefighting and safety equipment.
• Implement after sales service plans in line with customer requirements and company standards.
• Collaborate with certified technicians to ensure timely and effective service delivery.
• Maintain records of service activities and customer interactions.
• Train customers on the proper use and maintenance of equipment.
• Ensure compliance with international standards and safety protocols.
• Participate in continuous training to stay updated on product developments and service techniques.

Qualifications:

• Bachelor’s degree in Engineering (Mechanical, Electrical, or related field).
• Proven experience in after sales service or technical support, preferably in firefighting or safety equipment.