Job Details
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Job Description
- Handling daily receptionist tasks
- Supervising front desk team
- Handling customer complaints
- Schedule shifts
- Ensuring guest satisfaction, monitoring reviews
- monitoring room cleaning and maintenance
Job Requirements
- Management work experience
- Thorough knowledge of customer service, office management
- Must be good in English (oral)
- Solid knowledge of MS Office, particularly Excel and Word
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
