IT Help Desk
Sheikh Zayed, Giza
IT Help Desk
Sheikh Zayed, GizaPosted 1 month ago466Applicants for2 open positions
- 450Viewed
- 5In Consideration
- 439Not Selected
Job Details
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Job Description
- Ensure internet performance is acting well.
- Install, modify, and repair computer hardware and software.
- Healthy check of printer devices, attendance machines, IP CAM, and any related network devices.
- Resolve technical problems with LAN and WAN with ISP.
- Install & fix issues related to computer peripherals for users.
- Resolve issues related to computer systems, software, and hardware.
- Respond to queries on-site or remotely.
- Respond to the ticketing system within the defined SLA.
- Resolve problems by running diagnostic programs.
- Identify and escalate situations requiring urgent attention
Job Requirements
- 1-3 years of experience or highly qualified fresh graduates.
- Bachelor’s degree in computer science or information systems.
- Good knowledge of CCNA or MCSA.
- Hand on Ticketing System.
- Excellent Communication Skills.
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