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Service Advisor Engineer (Giza)

Al-Mansour
Haram, Giza
Posted 2 months ago
64Applicants for1 open position
  • 7Viewed
  • 1In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

Job Description:

  • Responsible for workshop working to capacity.
  • He handles customer complaints within the bounds of his authority.
  • The Service Advisor endeavors to provide the best possible quality of service which ultimately will serve to bring in new customers.
  • Responsible for keeping appointments and deadlines
  • Responsible for securing regular customer relations.
  • Responsible for Communication between Reception, Parts Department, Workshop and customers.
  • Responsible for organizing customer reception and flow of work.
  • Responsible of all his working materials.
  • Responsible for the workshop's image.
  • Responsible for the workshop's parts turnover.
  • Responsible for his Team in case of Team Leader absence.
  • Responsible to promote parts & accessories sales.
  • To follow up with warranty department customer warranty/goodwill.
  • The Service Advisor ensures responsibilities of the Service Reception are carried out according to the official service guidelines.

Job Requirements

Minimum Qualifications:

  • Fluent English Language
  • Engineering bachelor degree is a must (Mechanical, Electrical, Power engineering)

Minimum Experience:

  • Minimum two years of experience in Automotive field (Passenger Vehicles) is a must.

Job Specific Skills:

  • Selling skills
  • Excellent Behavior skills
  • Problem solving skills
  • Negotiation skills

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