Account Manager

Full Time

ROI -
Downtown, CairoPosted 5 years ago

52Applicants for1 open position

33Viewed

12In Consideration
20Not Selected

Search other opportunities

Job Details

Experience Needed:

Career Level:

Education Level:

Salary:

Job Categories:

Skills And Tools:

Job Description

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities.

Responsibilities

Serve as the lead point of contact for all customer account management matters.
Turn clients’ requests into internal tasks using project management styles like Agile and Gantt Charts to be executed within the clients’ planned timeline.
Build and maintain strong, long-lasting client relationships.
Negotiate contracts and close agreements to maximize profits.
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
Prepare reports on account status
Collaborate with the sales team to identify and grow opportunities within the region
Assist with challenging client requests or issue escalations as needed.

Job Requirements

Proven work experience with any of the following roles (Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager), or relevant role.
Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level.
Solid experience with CRM software (e.g. Zoho CRM or HubSpot) and MS Office (particularly MS Excel).
Experience delivering client-focused solutions to customer needs.
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
Excellent listening, negotiation, and presentation abilities.
Strong verbal and written communication skills.
BA/BS degree in Marketing, Advertising, Integrated Marketing Communication, Business Administration, Sales, or relevant field.