Skills And Tools:
- Maintaining and supervise all the housekeeping delivery inside projects according to the agreed standers.
- Manage and cope with all the project internal customers adhocs requirements based on the business needs according to soft service processes, procedures and strategy.
- Handel all internal services concerns to enhance performance according to agreed standers.
- Build and apply “Can Do" attitude within the housekeeping teams in order to adopt flexible approach and reach the maximum customer satisfaction and make smooth delivery.
- Supervise and control all housekeeping service actions delivered at the projects to ensure a smooth and safe operations of service.
- Monitoring housekeeping services delivery against service best practice to ensure the customer satisfaction and defining the area of improvement require on the service delivered inside the project.
- Ensure applying all H&S standards
- Communicate with Project SPOCs to cover and contain any operational problems.
- Maintaining Service levels agreements to manage expectations with both customer service and operations.
- Rotate between project areas to ensure consistent services standards and quality.
- Monitoring & control all project consumption per service and project areas.
- Identify and rise the opportunities to reduce costs using the most cost-effective methods to present service solutions improvement without cost increase for the project housekeeping.
- Report & Follow up on all housekeeping service performance delivered inside the project.
- Prepare and submit activity report on timely manner.
- Prepare and submit project KPI'S on timely manner.
- To cope and act according to all assigned tasks and projects.
- To ensure fulfilling all the team agreed upon tasks (Daily, Weekly or Monthly).
- Prioritizing tasks and projects according to project priorities.
- Strong management skills
- Strong communication skills
- Good knowledge of relevant computer applications.
Education and Formal Training:
- Bachelor Degree.
- A minimum of 2 to 3 years experience in all aspects of Housekeeping in a large