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Job Description
- Manage inbound/outbound activities for: receiving, picking, packing, and shipping, ...
- Direct warehouse supervisory personnel to achieve prescribed objectives, including timely picking, packing, and shipping of customer orders while maintaining the highest possible warehouse on time shipment and low shipment defects
- Ensure that all Key Performance Indicators (KPIs) are on target for the operation, such as warehouse misses, on time shipments, shipment defects, aged tasks, and production levels per hour, and cost per order line
- Lead and supervise a team of Operations Agents
- Drive continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse
- Utilize the site Warehouse Management System (WMS) to optimize perfect order fulfillment and provide operational insights to improve WMS effectiveness.
Job Requirements
- Excellent computer skills.
- Very good in English
- Operational management experience in distribution and express delivery is advantageous but not essential;
- Solid experience in managing products through the entire life cycle, Substantial experience working in e-commerce and retail with logistics a plus.
