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Operations Manager

New Cairo, Cairo

Operations Manager

New Cairo, Cairo
Posted 1 month ago
364Applicants for1 open position
  • 338Viewed
  • 26In Consideration
  • 311Not Selected

Job Details

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Job Description

  • Manage day-to-day Operations.
  • Implement business development strategies.
  • Maintain a high level of Customer Service standards.
  • Train, supervise and evaluate the branch staff to enhance individual productivity and enable them to function according to job description.
  • Ensure the facility is kept clean, safe and orderly.
  • Communicate personally with customers to ensure customer satisfaction.
  • Resolve customer complaints promptly and efficiently.
  • Support sales promotion activities including promotional campaigns & micro-marketing events to Enhance profitability.
  • Ensure operational excellence and integrity of the branch.
  • Develop action plans to enhance operational controls and optimize customer service.
  • Undertake administrative tasks.
  • Deal with inquiries, complaints, and emergencies.
  • Manage Petty Cash & Budget.
  • Keep statistical and financial records.
  • Provide Top Managements with Regular Reports.

Job Requirements

  • New Cairo, Nasr City or Heliopolis residents are preferred.
  • Bachelor's degree or equivalent in Business.
  • At Least 3 Years of Experience In Management.
  • Solid experience in Business Management, Sales, Customer Service and Operations Management.
  • Excellent Customer Service experience.
  • Very Good command of English both written and spoken.
  • Interpersonal, Organizational and Communication Skills.
  • Creative thinking & problem solving skills.
  • High level of conduct and professionalism.
  • Experience in managing Staff.
  • Experience in dealing with Customers.
  • Must be Fit & Presentable
  • CV Must include a recent Full-length photo

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