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Job Description
- Greet patients and visitors
- Answer the phone/ take messages/ take phone orders from physicians.
- File lab orders.
- Scan lab documents.
- Respond to and send faxes.
- Receive specimens.
- Understand the need for special timing for collection (e.g. creatinine clearance)
- Proper specimen labeling
- Obtain appropriate clinical data, when indicated.
- Perform patient registrant.
- Prepare spreadsheets.
- Type lab documents.
Job Requirements
- Proven work experience as a Receptionist, Front Office Representative or similar role is a must
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree
