Key Responsibilities:

Benefits Administration:

• Manage day-to-day operations of all benefit programs (healthcare, dental, vision, disability, life insurance, wellness, EAP, FSA/HSA, retirement, etc.)
• Coordinate annual benefits open enrollment, including communication, systems setup, and employee support
• Serve as the primary contact for employees regarding benefit inquiries, issue resolution, and plan education
• Work with brokers, vendors, and carriers to ensure high service levels and competitive offerings

Compliance & Reporting:

• Ensure all benefits programs comply with local, state, and federal regulations (e.g., ERISA, HIPAA, ACA, COBRA, FMLA)
• Maintain and audit benefits records in HRIS systems
• Prepare required filings and reports (e.g., 5500s, ACA reporting)

Vendor & Plan Management:

• Evaluate and recommend improvements to existing benefit plans
• Monitor and review vendor performance, contracts, and renewals
• Participate in benefits benchmarking and market analysis

Employee Communication & Education:

• Develop and deliver clear, engaging benefits communications and materials
• Conduct benefits orientation for new hires and periodic trainings for current employees
• Promote wellness programs and initiatives to support employee health and engagement