Social Media Moderator
JAC -
Badr City, Cairo
Job Details
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Job Description
- Reply all inquiries on social media channels.
- Tranlsate FAQs and support in website.
- Create contents on posts.
- Support in organizing, promoting internal events.
- Photograph events and create event orders.
- Social media moderator should respond to all given social media accounts professionally and on time while making sure to adhere to that brand and audience strategies.
- Creating a great customer experience and loyalty.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Job Requirements
- Mass communication Graduates are preferred.
- Good knowledge of using professional cameras (Pictures and videos)
Multitasking – Handle multiple conversations from different channels at once - Friendly, professional, and positive attitude.
- Proficient communication, analytic/decision making, and human relation skills.
- Content creator.
- Good knowledge of google analytics.
