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E Commerce Specialist for K.S.A

New Nozha, Cairo

E Commerce Specialist for K.S.A

Full TimeRemotely during COVID-19
New Nozha, Cairo
Posted 13 days ago
52Applicants for3 open positions
  • 1Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Pack and dispatch orders received via  Online website, telephone.
  • Respond to routine customer enquiries via e-mail and telephone.
  • Identify non-routine customer enquiries and escalate as appropriate.
  • Manage stock levels and adjust pricing.
  • Order stock from inventory.
  • Identify new product lines.
  • Upload new stock.
  • Liaise with customers regarding missing/damaged items or returns.
  • Liaise with customers regarding warranty claims.
  • Regularly review information database for accuracy and completeness.
  • Product updates for imagery and descriptions.
  • Collaborates with E-Commerce Manager to review selling for online channels and continues to review strategies to maximize sales and SEO optimization.
  • Assist in ensuring all products are beautifully and strategically merchandised across the site
  • Daily monitoring of incoming product to ensure the above listing pages are maintained and updated.
  • Regular auditing of available product online to ensure it is appropriately represented with the customer in mind.

Job Requirements

  • At least 1 year of e-commerce experience
  • Bachelor’s Degree
  • Microsoft Office and excel
  • Excellent written communication skills
  • Experience with online retailing platforms and processes.
  • Detail Oriented
  • Commercially aware with sales focus to help maximize conversion
  • Exceptional communication and presentation skills required
  • Multi-task

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JobsCustomer Service/SupportE Commerce Specialist for K.S.A