Marketplaces Specialist

Key Responsibilities:

Manage day-to-day operations of online marketplace accounts (e.g., Amazon, etc.).

Create, optimize, and maintain product listings including titles, descriptions, images, and keywords.

Monitor marketplace trends and competitor listings to identify growth opportunities.

Implement and manage marketplace advertising campaigns (e.g., Amazon PPC).

Ensure compliance with platform policies and regulations to avoid penalties or suspensions.

Collaborate with inventory and fulfillment teams to manage stock levels and shipping performance.

Handle customer service and resolve issues related to orders, returns, and feedback.

Track and report on key performance indicators such as sales, traffic, conversion, ACoS, and ROI.

Coordinate promotional strategies, including deals, coupons, and seasonal campaigns.

Analyze data to continuously optimize listings, improve visibility, and drive sales growth.

Requirements:

Bachelor’s degree in Marketing, Business, E-commerce, or related field.

2+ years of experience managing third-party marketplaces.

Strong understanding of marketplace algorithms, SEO, and advertising platforms.

Proficient with marketplace seller tools and software (e.g., Amazon Seller Central, Helium 10, Jungle Scout, etc.).

Excellent analytical, organizational, and problem-solving skills.

Strong communication and collaboration abilities.

Experience with digital marketing and e-commerce analytics (e.g., Google Analytics, Excel, Looker Studio) is a plus.

Experience with international marketplaces or multi-country listings.

Knowledge of order management systems (OMS) and e-commerce platforms (e.g., Shopify, Magento, BigCommerce).

Ability to write and edit compelling product copy optimized for search.