Restaurant reservation agent
Giza, Giza
Restaurant reservation agent
Giza, GizaPosted 3 days ago10Applicants for1 open position
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Job Details
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Job Description
- Taking and Managing Reservations: Answer phone calls and emails, handle online reservations, and manage a reservation system.
- Providing Information: Answer questions about the restaurant's menu, special events, location, hours, and other relevant details.
- Customer Service: Offer excellent service, handle inquiries, and resolve any issues or concerns.
- Optimizing Table Allocation: Allocate tables based on guest preferences, group size, and availability.
- Confirming Reservations: Confirm reservations and send out reminders to guests.
- Handling Special Events: Manage reservations for special events and parties.
- Maintaining Accuracy: Ensure accurate and detailed records of reservations are kept.
Job Requirements
- Very good English level.
- Strong communication skills (verbal and written).
- Excellent customer service skills.
- Organizational skills.
- Ability to multitask and work efficiently.
- Knowledge of restaurant operations and policies.
- Familiarity with reservation software and system
