Recruitment Manager - (Contact /Call Center) - Multinational
Pillars -
Cairo, EgyptPosted 7 years ago168Applicants for1 open position
- 126Viewed
- 20In Consideration
- 30Not Selected
Job Details
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Job Description
Our Client :
One of the Largest Multinational Contact Centers in Egypt
Job description
- Lead the Call Center recruiting team across sites/states and oversee all functions and processes from start to finish ensuring a high level of consistency.
- Provide recruiters and support positions expert level consultation, guidance and direction in recruitment practices, strategy, and compliance standards.
- Evaluate market conditions and ensure candidate inventory population stays at appropriate levels to accommodate anticipated demand during “In Cycle” months of business.
- Proactively strategizes alternative solutions and/or new ideas for sourcing which may include a social media recruitment strategy Collaborates closely with Call Center Leaders and HR Business Partners to ensure consistency of recruiting processes and practices.
- Develop and build recruiting resources, relationships, and networking activities to attract qualified employees interested in part-time/seasonal positions (Call Center outbound phone reps) and full-time support staff positions.
- Ensures all recruitment and sourcing strategies to ensure diverse applicant pools are in accordance with an overall diversity recruitment strategy and aligned to the larger Talent Acquisition organization.
- Manage job fair schedule, networking events and community outreach which includes veterans, diversity, and disability candidate's providers while promoting Nielsen in the local community
- Stays current with effective sourcing and recruiting practices and work with recruiting teams to positively affect cost, quality, and cycle time including innovative sourcing strategies.
Supervision of the day-to-day operations for recruitment and sourcing, including regular coaching and development. - Maintain all documentation, tracking of metrics, and recruiting reporting for the call center business.
Job Requirements
Job Requirements
- Track Record of recruitment for Mass Recruitment (Call Center) is must
- Managed a Team (Call Center) Mass recruitment - off Shore Accounts? (a Must)
- perfect command of English (OR) French