Community Manager

Confidential Company - Sheraton, Cairo

Applicants for
1 open position
Experience Needed:
4 to 6 years
Career Level:
Job Type:
Full Time
1 open position
About the Job
  • Content creation – writing blog posts, articles, newsletters, communications materials, and material for social media channels.
  • Social media marketing – creating, managing and growing the company’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties.
  • Customer relations – responsible for customer support – answering questions however they come in (phone, e-mail, Twitter) and managing any online feedback forums.
  • Communications/marketing strategy – responsible for creating strategic marketing/communications plans to provide direction for the company’s public-facing communications.
  • Analytics – Using Google Analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives.
  • Business development – Depending on the company and depending on how senior the role is, a Community Manager can also be responsible for business development and sales.
Job Requirements
  • Online experience and knowledge of relevant software
  • Strong communication (written and verbal) skills, build communities, social media platforms, organized, and photo editing, depending on the industry.
  • Demonstrated expertise in engaging and activating community groups
  • Experience locating and engaging advocates within the community to foster dialogue
  • Demonstrated ability to work with client on developing on-brand messaging that best represents their voice and tone online.
  • Experience establishing metrics, gleaning community insights and reporting/recommending strategies that achieve marketing goals.