- Experience Needed:
- 0 to 1 years
- Career Level:
- Entry Level
- Job Type:
- Full Time
- Education Level:
- Bachelor's Degree at least
- Females Only
About the Job
Essential Functions and Responsibilities:
- Handle all incoming calls regarding customer requests.
- Provide best possible service to customers to achieve highest level of customer satisfaction.
- Provide proper information to customers with complete & comprehensive understanding of Onecard Products & Services and Policies & Procedures.
- Resolve customer complaints in time & treats them as business opportunities to ensure continuous improvement & development.
- Escalate problems & provides relevant feedback to the right channels.
- Contribute to the cross selling of our Products and Services.
About this Company
We are a web development and consulting firm providing customized web development and data processing solutions to businesses and to act as a development center for other firms.
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