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Customer Support Representative

altameerarabian
New Cairo, Cairo

Customer Support Representative

New Cairo, CairoPosted 1 month ago
84Applicants for2 open positions
  • 38Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

  • Handle inbound and outbound calls professionally and efficiently, ensuring a positive customer experience.
  • Address customers inquiries, resolve issues, and provide exceptional service in a timely manner.
  • Ability to multi task, prioritize and manage time effectively.
  • Ability to hand over units and meet all Customer’s inquires at time of hand over.
  • Refer unresolved issues to designated departments.
  • Create and update the required reports .
  • Update the CRM system with all needed data continuously.
  • Communicate with the technical office regarding the modifications of the customers.
  • Go on site visits when needed with customers to update them about the status of their units.

Job Requirements

  • Bachelor’s degree
  • From 3 to 5 years experience in real estate development companies at customer service .
  • Be a good communicator, team work player, great organizational skills ,good planner .

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