Customer Support Agent
Bnaia -
Maadi, CairoJob Details
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Job Description
- Answer questions about products or the company
- Handle customers’ inbound and outbound calls and inquiries.
- Follow up on customers’ complaints and issues when required.
- Keep records of calls and sales and note useful information
- Follow up by email and respond to inquiries
- Answering customer enquiries or passing them on to another department
- Reply to open chats on social media.
Job Requirements
- Level of education: Graduates.
- Graduates ONLY.
- Flexibility with rotational shifts.
- Good English skills.
- Excellent organizational and time management abilities.
- Work experience as a Customer Service or similar role.
- Experience in sales or customer service positions is a plus.
- Team player.
- Immediate Hiring
- 8 working hours + 1 hour break.
