HR Specialist

Job Role:

Work as an HR representative in the assigned store implementing all related policies and actions under the supervision of the Personnel Manager.

Key Responsibilities:

• Source, select and hire candidates to fulfill store budget/hiring needs within allowed hiring time; and send weekly Vacancy Report to Recruitment department.
• Ensure attendance and leaves data are regularly entered/imported on HR system and extract attendance reports as required.
• Conduct monthly payroll closing by addition of newly hired employees and activation of transfers in addition to any other transactions to be added/deducted from employee salary; send to C&B department for processing.
• Coordinate with C&B department for bank account openings in order to reduce cash payments.
• Assist C&B department in administering company benefits such as medical insurance and new born vouchers ensuring policy and process are correctly followed.
• Assist in achieving store sales and maintain allowed staff cost ratio through monthly analysis; report variances and/or concerns to C&B to take corrective action in timely manner.
• Send requests for employees HR/Experience/Bank Letters and deliver to employees.
• Administer all end-of-services procedures and the related clearances for store employees and report it to C&B to issue final settlement.
• Deliver social insurance forms to the designated insurance offices in timely manner and follow up to ensure there is no delay in additions/deletions. Send monthly report to Personnel of all forms delivered.
• Assist Personnel department in submitting all government required data and reports on scheduled dates to avoid fines.
• Conduct exit interviews with resigned employees; send the forms to Personnel department monthly to analyze the reason and propose corrective actions to stay within allowed turnover percentage.
• Conduct investigations and apply disciplinary actions according to the Disciplinary Actions Policy; and send monthly report to Personnel department.
• Collect promotion nomination forms bi-annually from line managers and send it to Personnel Manager for processing.
• Ensure renewal of employee contracts is done in timely manner and in accordance to labor law; send updated renewals to Personnel department to update system and employee files.
• Assist, guide and coach store staff on all reported grievances and resolve conflicts to ensure workflow is carried out efficiently and effectively.
• Ensure awareness and implementation of all company policies and practices through periodic meetings, announcements board update and spot checks.
• Improve communication, motivation and engagement at store level using tools provided by L&D department including monthly store meetings, employee of quarter rewards, monthly celebrations
• Ensure employees attend scheduled trainings and development programs in coordination with L&D department and Training Policy.