Operations Supervisor
IMI -
Maadi, CairoPosted 7 years ago216Applicants for10 open positions
- 38Viewed
- 0In Consideration
- 15Not Selected
Job Details
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Job Description
- Supervise a team of team leaders.
- Oversees projects and supervises the day-to-day operations of a team of team leaders.
- Reporting to senior level management
- Monitor the performance of the team leaders.
Job Requirements
- Minimum 2 years of experience as a team leader
- Fluent English
- Flexibility with Rotational shifts and days off.
- Knowledge of Customer Service terminologies and call center operations .
- Ability to multi task and handle a team of team leaders.
- knowledge of the CRM program and ability to deal with it.
- Proven Leadership qualifications.
- Good at planning ahead
- Decision-making abilities