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Operations Supervisor

IMI
Maadi, Cairo
Posted 7 years ago
216Applicants for10 open positions
  • 38Viewed
  • 0In Consideration
  • 15Not Selected
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Job Details

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Job Description

  • Supervise a team of team leaders.
  • Oversees projects and supervises the day-to-day operations of a team of team leaders.
  • Reporting to senior level management
  • Monitor the performance of the team leaders.

Job Requirements

  • Minimum 2 years of experience as a team leader
  • Fluent English
  • Flexibility with Rotational shifts and days off.
  • Knowledge of Customer Service terminologies and call center operations .
  • Ability to multi task and handle a team of team leaders.
  • knowledge of the CRM program and ability to deal with it.
  • Proven Leadership qualifications.
  • Good at planning ahead
  • Decision-making abilities

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