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Job Description
- Responsible for monitoring and maintaining assigned accounts' open balance & overdue payments
- Understand account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Administrate aging report to ensure compliance.
- Follow up, collect, allocate payments and monitor customer account details for non-payments, delayed payments, and other irregularities.
- Follow established procedures for processing receipts, cash and report any excess over client’s credit terms.
- Follow up on billing, collection according to specific deadlines given by AR & Collection accountant.
- Communicate with customers personally, via email and phone.
- Establish and maintain effective and cooperative working relationships with clients and colleagues.
- Achieve receivables & collections monthly target.
- Visit clients regularly to Investigate and resolve customer queries.
- Prepare account status report to clarify reasons for overdue payments.
- Understand the terms of sales, service, and credit contracts.
Job Requirements
- Bachelor’s Degree.
- 3 to 5 years of experience in same position.
- Ability to work outdoor 80% and 10-20 % office work.
- Good user of Microsoft office (Excel-Word & outlook)
- Good command of English Language.
- Good communication and negotiation skills.
- Ability to meet deadlines.
- Time management skills.
- Following up and problem-solving skills.
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