Job Details
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Job Description
- Maintain records of contacts, accounts and orders on CRM
- Answer telephone calls from potential customers who are responding to advertisements
- Contact businesses and private individuals by telephone to promote products, services and/or charitable causes
- Prepare orders for goods and services over the telephone
- Explain the product or service to potential customers
- Adjust scripted sales orders to meet needs of specific individuals
- Provide pricing details
- Handle customer questions
- Obtain customer information including names and addresses
- Record customer details including reaction to the product or service offered
- Receive orders over the telephone
- Input order details into the computer system
- Confirm orders placed with field sales representatives
- Obtain contact details of potential customers from sources including telephone directories and purchased lists
- Conduct customer and marketing surveys
Job Requirements
- Bachelor’s Degree from a reputable university
- Telephone Sales experience
- 1-2 years’ work experience in the same role
- Presentable
- Excellent Organizational Skills
- Excellent interpersonal skills with people at all levels
- Very good knowledge of Microsoft Office
- Excellent command of English
- Maadi resident is highly preferred.
