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Customer Service Consultant

New Cairo, Cairo
Posted 1 month ago
206Applicants for10 open positions
  • 18Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

Customer service - Customer support - Telesales - Inbound and outbound calls

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Keep records of calls and sales and note useful information
  • Follow up with potential customers

Job Requirements

  • Excellent English language
  • Good communications skills
  • Working on CRM system and Google or MS products

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