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Payment Support Executive

Fawry for Banking Techno...
6th of October, Giza

Payment Support Executive

6th of October, GizaPosted 17 days ago
85Applicants for1 open position
  • 9Viewed
  • 0In Consideration
  • 4Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
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Skills And Tools:

Job Description

  • Communicating with Billers, Banks, handling and following up their requests and inquiries.
  • Handling and resolving the emerging disputes.
  • Handling internal technical issues with the support team.
  • Preparing daily, weekly & monthly reports for all payments complaints & Disputes analysis and improvements.

Job Requirements

  • 1-2 years of experience, preferred in the Operation field, especially Pre-Paid Cards model.
  • Very good knowledge of Excel, Outlook, Word, and Access.
  • Excellent Communication Skills.
  • Strong attention to detail.
  • Strong sense of ownership and responsibility.
  • Ability to discretely handle sensitive and confidential information.

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